A contract renewal that's missed because nobody tracked the expiry date, a technician sent to the wrong address because the job card lived in a phone call, and a completed visit with no proof of work for the customer to see. Most AMC and field service businesses lose renewals to tracking gaps, not to service quality.
A connected AMC system means every contract's start date, visit schedule and renewal date live in one place, so a renewal reminder goes out automatically instead of depending on someone checking a register.
Technicians get their day's job cards and route on their own phone, and capture visit proof, photos, notes, a customer signature, on the spot, so billing and the customer's own record both update the moment the job is actually done.
A contract's expiry date lives on a spreadsheet or a paper file nobody checks regularly, so the renewal window passes before anyone follows up with the customer.
Job assignments and addresses are communicated verbally each morning, so a technician has no route plan and no way to confirm the day's schedule on their own.
A completed service visit has no photo, note or signature attached to it, so a dispute over whether work was actually done becomes a he-said-she-said situation.
Invoicing is reconstructed from memory or a technician's handwritten slip well after the visit, disconnected from what was actually serviced that day.
This isn't the right choice for every AMC & field service business at every stage. We'll tell you honestly which one you are before we start building anything.
From operations audit to launch, this is exactly how we take you from manual tools to a connected system.
We map how contracts, scheduling and billing actually work today, so the build fits your real service mix, not a generic field service template.
You choose where to start, renewal tracking, technician scheduling, or visit-based billing, matched to whichever gap is costing you the most renewals right now.
We build the chosen system and connect it to how your technicians actually work in the field, including a mobile job card they can use on a basic phone.
Full source code, documentation and account access handed over on payment. You're never locked into us to keep service running.
Every customer, deal and metric your team needs in one system built around your process.
See the solutionGST compliant invoicing and billing built around how your business actually gets paid.
See the solutionBookings, reminders and support handled automatically on the app your customers already use.
See the solutionReplace spreadsheets and disconnected tools with admin panels, dashboards and workflows built around your business.
See the solutionCan it send renewal reminders before a contract actually expires?
Yes, each contract's expiry date is tracked and a reminder goes out to both your team and the customer ahead of the renewal window, rather than depending on someone checking a register.
Can technicians use it on a basic phone in the field, not just in an office?
Yes, the technician-facing job card is built to work on an ordinary smartphone, showing the day's route and letting them capture visit proof directly from the job site.
Can it capture proof of a completed visit, like photos or a customer signature?
Yes, photos, notes and a customer signature can be captured at the point of service and attached to that visit's record, so there's real proof the work was actually done.
Does billing generate automatically from the visit, or is it still a separate step?
Billing can generate directly from the completed visit record, with GST handled correctly, instead of being reconstructed by hand from a technician's notes after the fact.
Not sure where to start? Tell us how your AMC & field service business runs today, we'll tell you honestly which piece is worth building first.
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